top of page

CONSUMER CONSULTANCY

  • Valuable insight into consumer needs, experiences and behaviour

  • Guidance on how to improve consumer outcomes and minimise risks of harm

  • Strategic planning and advice on effective consumer stakeholder engagement

  • Consumer representation on panels, boards and working groups to champion consumer rights and ensure the interests of all consumers are taken into account

I am happy to consider long-term consultancy roles, as well as one-off projects.

TRAINING AND EVENTS

  • Bespoke training - development and delivery of informative and interactive training courses on a range of consumer issues (e.g. identifying and supporting vulnerable consumers)

  • Events - facilitation of conferences, workshops and roundtables (in person, virtual or hybrid), with activities and discussions designed to meet your objectives

iStock-473609000.jpg

RESEARCH

Thorough and accurate research employing the most innovative and relevant techniques for your project:

  • Advice on research methodology

  • Leading project teams and commissioning external agencies

  • Developing questionnaires

  • Conducting online surveys

  • Arranging focus groups

  • Finding, interviewing and writing up case studies

  • Data analysis to identify key messages

WRITING

Consumer-friendly, direct, relevant and engaging copy for any purpose - from blogs and web content to magazine articles, brochures, technical studies, research reports and book chapters. 

 

I am flexible in my approach and can adapt my writing style to suit any audience.

Copying Down
iStock-473916242.jpg

EDITING

If you've already written something yourself and need a professional, objective opinion I can offer copy-editing and proofreading services - from 'sense checks' to full rewrites.

 

I have a good eye for detail and I'm a self-confessed perfectionist...

MEDIA

 

If you need advice on writing a press release, to appeal to a consumer audience, I can help. I am media trained and have appeared on television (BBC Breakfast, GMTV, BBC News) and more than 100 radio interviews (inc. Radio 4, Radio 5).

 

Please note that I only accept media requests related to projects I have contributed to personally. 

Julie microphone.png
bottom of page