

WRITING
Consumer-friendly, direct, relevant and engaging copy for any purpose - from blogs and web content to magazine articles, brochures, technical studies, research reports and book chapters.
I am flexible in my approach and can adapt my writing style to suit any audience.
RESEARCH
Thorough and accurate research employing the most innovative and relevant techniques for your project:
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Advice on research methodology
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Leading project teams and commissioning external agencies
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Developing questionnaires
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Conducting online surveys
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Arranging focus groups
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Finding, interviewing and writing up case studies
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Data analysis to identify key messages


CONSULTANCY & TRAINING
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Consumer representation and advocacy - valuable insight into what consumers need, in the development of policy, codes and standards
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Workshops, conferences and events - experience of moderation, facilitation and guest speaker roles
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Training - development and delivery of informative and interactive training courses on consumer issues
EDITING
If you've already written something yourself and need a professional, objective opinion I can offer copy-editing and proofreading services - from 'sense checks' to full rewrites.
I have a good eye for detail and I'm a self-confessed perfectionist...


MEDIA
If you need advice on writing a press release, to appeal to a consumer audience, I can help. I am media trained and have appeared on television (BBC Breakfast, GMTV, BBC News) and more than 100 radio interviews (inc. Radio 4, Radio 5).
Please note that I only accept media requests related to projects I have contributed to personally.