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Client list:
- Which? magazine
- Which? Money magazine
- Which? website
- Which? Local
- The Women's Sport and Fitness Foundation (WSFF)
- Westminster Council
- The Royal National Institute for the Blind (RNIB)
- The Citizens Advice Bureau
- The British Standards Institution
- Brighton and Hove City Council
WORK
2006 to present
2006 to present
Freelance consumer journalist, researcher and consultant on consumer issues.
- Journalism - writing web content, magazine articles and consumer facing literature for clients such as Which?, the Women's Sport and Fitness Foundation (WSFF), the British Standards Institution (BSI).
- Research - managing research projects, analysing data and writing reports for clients such as RNIB, Which? and BSI.
- Consultancy - ongoing consultancy work for the Consumer and Public Interest Unit at the British Standards Institution (BSI). I am the co-ordinator of the Services Team advising BSI on consumer issues in the services area (financial services, tourism, customer service, energy). I help to draft standards ensuring that the needs of consumers are represented at every level.
2007 - 2009
Adviser at Citizens Advice
- Part-time, voluntary work at a local charity.
- Interviewing clients, identifying key issues, researching rights and responsibilities and giving relevant, accurate advice.
- Advising clients on a wide range of problems including debt, employment, benefits and consumer rights.
2000 - 2006
Senior Writer and Researcher at Which?
- Researching, writing and editing reports for publication in Which? magazine and on the Which? website.
- Leading project teams and ensuring that projects ran to budget and schedule.
- Using a variety of qualitative and quantitative research techniques and commissioning research from external companies.
- Publicising report findings, writing press releases and representing Which? externally at various levels, including national television and radio.
- Building successful relationships with a variety of people and organisations.
- At various times I was the Which? specialist for utilities, health, technology and environmental issues. This involved advising on corporate policies, keeping up to date with key issues and dealing with frequent enquiries from readers and the media.
1999 - 2000
Research Executive at Consumer Analysis Ltd
- Working closely with Jan Walsh - three times voted consumer journalist of the year.
- Managing the research department - commissioning and carrying out research, analysing results and writing consumer reports for clients such as Nestle and Cable and Wireless (Now Virgin Media).
julie hunter | consumer journalist, researcher and consultant | 07810 541 816 | info@juliehunter.co.uk
